1. INTRODUCTION

Scenic Events Rental (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or book our rental services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal information.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information

You may voluntarily provide personal information when you:

Request a quote
Make a booking or reservation
Fill out a contact form
Subscribe to communications
Communicate with us by email, phone, or text

This information may include:

Full name
Email address
Phone number
Event or delivery address
Event date and rental details
Payment or billing-related information (processed through secure third-party providers)
Any additional information you choose to provide

Non-Personal Information

We may automatically collect limited non-personal information, such as:

IP address
Browser type
Device type
Pages visited
Time and date of visits

This data is used to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

Process bookings and rental requests
Communicate about your order, delivery, or event
Provide customer support
Send confirmations, invoices, and service updates
Improve our website and services
Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

Our website is hosted on secure servers designed to protect your personal information. We use reasonable technical, administrative, and physical safeguards to help protect your data from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. By using our website, you acknowledge and accept this risk.

4. Payments & Third-Party Services

Payments made through our website or invoices are processed using secure third-party payment processors. We do not store or have direct access to your full credit or debit card information.

Third-party services (such as payment processors, website hosting providers, or booking plugins) may collect and process your data in accordance with their own privacy policies. We encourage you to review those policies.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Improve site functionality
Remember user preferences
Analyze website traffic

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Photos & Event Media

From time to time, we may take photos or videos of our rental setups for marketing or promotional purposes (such as on our website or social media).

If you do not wish for photos of your event setup to be used, please notify us in writing prior to your event date.

7. Sharing of Information

We may share your personal information only in the following situations:

With trusted service providers who assist in operating our business (such as hosting or payment processing)
When required by law, court order, or legal process
To protect our rights, property, or safety

All third parties are expected to maintain the confidentiality of your information.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data, subject to legal or business record-keeping requirements

To make a request, please contact us using the information below.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.

13. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Scenic Events Rental
Email: info@sceniceventsrental.com
Phone: (404)566-9340
Service Area: Snellville, Georgia, and surrounding areas